PA is an Artificial Intelligence and Machine Learning compatible software package with the ability to handle a vast majority of repeatable chores that humans usually perform. Such tasks include regular queries handling, extensive calculations, maintenance records, and transactions etc. Robotic Process Automation technology consists of various tools that control robots which can mimic human actions.
RPA robots can complete regular physical tasks like:
and much more based on the complexity of tasks. Currently, these RPA bots are divided into three main categories based on the extent of action these robots can perform:
The beginning of RPA can be traced back to the early 2000s, it had been under development for a long time, and it has currently evolved from three major technologies.
Robotic Process Automation is a serious deal as tech and business giants all over the globe implementing this technology for better user experience. Some famous companies include:
CIO of Walmart Clay Johnson says,
“The retail giant has developed over 500 bots over the years to automate the whole process from answering general customer queries to accessing useful information from audit documents.”
Similarly, CIO of American Express Global Business Travel, David Thompson has been using RPA to automate the process ticket cancelling and issue refunds as quickly as possible. He says,
“The list of things we can automate with Robotic Process Automation is getting longer and longer, and one thing it can assure is a perfect execution of tasks.”
Robotic Process Automation will not only help organizations get faster but also transform the whole user experience genre. Some of the long-term benefits include:
The applications of RPA are vast, and some of them are:
With this much service potential, the future of RPA technology is very young and bright. According to a report of Global Market Insights Inc. by 2024, the RPA market will reach to an estimated amount of over $5 billion. According to Gartner, the RPA market is currently estimating at $1 billion in 2021. By the end of 2021, 40% of large enterprises will have RPA running in their companies. So, it’s fair to say, if you’re an RPA expert the future holds bright expectations for you.
As mentioned above, the industry is young and much room to explore so RPA will definitely bring tons of opportunities for developers. If you’re looking to expand your Robotic Process Automation expertise, we have a team of experts to assist you with the best Machine Learning Certified Course available on GemrajTech. This RPA course is specifically designed at making you familiar with the basic concepts of Robotic Process Automation.
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