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System Engineer Citrix and Virtualization
1 Open Position
Contract type : Contract – 6 months
Berchem, Belgium (Remote during Pandemic)
Involved in design and implementation of Citrix & VDI infrastructure projects
Advising the right virtualization technology for the right user
System Configuration & tuning of Citrix & VDI environments3rd line support
(troubleshooting, incident and change management)
Prepare and execute planned maintenance/upgrades (security patching, operating system and tooling upgrades, ...)
Industrialization of the Operational Processes
Develop and maintain Operational and Technical documentation
Drive knowledge transfer to 1 and 2 level support teams
Ensure security and audit guidelines are correctly implemented
Create, test and maintain service recovery procedures and plans.
Hands-on experience with Citrix technologies: XenApp, XenDesktop, Netscaler in an enterprise environment.
Hands-on experience of Windows Server 2008/2012/2016 configuration and administration
Knowledge of Active Directory
Experience with Windows 7, Windows 10Experience with VMWare ESX, vCenter
Knowledge of Appsense
Knowledge of Microsoft WVD
Good understanding of network engineering and security principles
Scripting skills, by preference Powershell
Technical writing skills to write the proper documentation according to internal regulations
Some flexibility in working hours is required (occasional over-time or weekend/holiday work)On-call permanency is possible
Strong tracking, coordination and project planning skills
Ability to identify and implement process and/or application improvements
Strong analytical and problem-solving skills
Must be able to work on multiple simultaneous tasks with limited supervision.
Ability to work effectively under pressure.
Quick learner, motivated self-starter
Excellent customer service skills, including end-user support experience.
Interpersonal, communication and team collaboration skills
Able to follow change management procedures and internal guidelines.
Able to work in a global team and in a multi-cultural environment.
Knowledge of Agile/Scrum methodology is a plus.
Bachelor Degree in Mathematics, Engineering, Computer Science OR equivalent through experience.
Advanced course work in technical systems plus continued education in technical disciplines is preferred. ITIL knowledge is recommended.
Must speak and write English
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